Privacy Policy

Welcome to walktogetherco.com (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information from and about you, including:

  • Personal Information: Such as your name, shipping/billing address, payment information (processed securely through our payment processor), email address, and phone number, which you provide when you make a purchase, create an account, or contact us.
  • Order Information: Details of the products you purchase and your transaction history.
  • Technical & Usage Data: Such as your IP address, browser type, device information, pages you view, and how you interact with the Site, collected automatically through cookies and similar technologies.
  • Communication Information: Records of your correspondence with us if you contact customer support.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Fulfill and process your orders, payments, and returns.
  • Communicate with you about your order, our services, and promotional offers (with your consent where required).
  • Improve, personalize, and optimize your experience on our Site.
  • Prevent fraudulent transactions and monitor against theft.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you, such as:

  • Payment processors to securely handle transactions.
  • Shipping carriers to deliver your orders.
  • Analytics providers (e.g., Google Analytics) to understand site usage. These partners are obligated to protect your data and use it only for the services they provide to us.
    We may also disclose information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze trends, and understand user activity. You can control cookie settings through your browser preferences. Disabling cookies may limit your use of certain Site features.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, correct, or delete your data.
  • The right to opt-out of marketing communications (you can use the “unsubscribe” link in any email).
  • The right to object to or restrict certain processing.
    To exercise these rights, please contact us using the information in Section 8.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the designated contact form on our website at walktogetherco.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.